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Bugzilla Talk:Personas: Difference between revisions
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: I added my thoughts on the [[Bugzilla:Personas:Steve|Steve]] Persona in the [[Bugzilla_talk:Personas:Steve|talk]] page for that Persona. --[[User:Callek|Justin Wood (Callek)]] 19:33, 26 June 2006 (PDT) | : I added my thoughts on the [[Bugzilla:Personas:Steve|Steve]] Persona in the [[Bugzilla_talk:Personas:Steve|talk]] page for that Persona. --[[User:Callek|Justin Wood (Callek)]] 19:33, 26 June 2006 (PDT) | ||
== Support Role == | |||
I disagree with support being a secondary role. In open source projects the line between QA and support is often non-existant, and support will have an increasingly important role for open source and Bugzilla to be successful. The support person is the heaviest user of the search and files many bugs. | I disagree with support being a secondary role. In open source projects the line between QA and support is often non-existant, and support will have an increasingly important role for open source and Bugzilla to be successful. The support person is the heaviest user of the search and files many bugs. | ||