Rank
|
Article
|
Status
|
Notes
|
002
|
How to set the home page
|
Needs Update
|
Add a link to the article about malware in a new troubleshooting section
|
003
|
Private Browsing
|
Updated
|
|
006
|
How do I customize the toolbars?
|
Needs Update
|
Add a link to the article about malware in the troubleshooting section
|
004
|
Updating Firefox
|
Updated
|
|
007
|
Customizing Firefox with add-ons
|
Needs Update
|
Add a link to the article about malware in the troubleshooting section
|
008
|
Clear Recent History
|
Updated
|
|
012
|
Pop-up blocker
|
In Progress
|
reference to the Firefox logo, add a link to the article about malware in the troubleshooting section Discussion forum thread about malware
|
022
|
Keyboard shortcuts
|
In Progress
|
added missing shortcuts and comments, some are fx35 specific, added a ref. to the Customized Shortcuts extension
|
023
|
Firefox crashes
|
Needs Update
|
Simplify the article, add a link to the article about malware
|
032
|
Menu bar is missing
|
Updated
|
|
031
|
Importing favorites and other data from Internet Explorer
|
Needs Update
|
Need to remove saved form history and passwords for IE8+
|
024
|
Backing up and restoring bookmarks
|
Needs Update
|
backing up to removable media, add link to the article about bookmarks, should probably direct people to use Sync.
|
029
|
Firefox does not ask to save tabs and windows on exit
|
In Progress
|
Be more accurate for incorrect settings in Firefox 3.6
|
034
|
Troubleshooting extensions and themes
|
Updated
|
|
048
|
Using themes with Firefox
|
Needs Update
|
Remove pre 3.6 info, update menus, focus more on Personas
|
044
|
Options window - Security panel
|
Updated
|
|
043
|
Backing up your information
|
Needs Update
|
This article could be re-written and re-named. Instead of backing up your profile it should probably direct people to use Sync.
|
047
|
Opening PDF files within Firefox
|
Needs Update
|
Needs to be updated for fx4+, Mac add-ons don't work with fx4
|
062
|
Installing a previous version of Firefox
|
Updated
|
|
071
|
Options window - Tabs panel
|
Updated
|
|
072
|
Tabbed browsing
|
Updated
|
|
058
|
Options window - Applications panel
|
Updated
|
|
066
|
Lost Bookmarks
|
Needs Update
|
Cleanup, fix menu paths
|
046
|
Exporting bookmarks to an HTML file
|
In Progress
|
New screenshots, fix menu paths
|
030
|
Firefox hangs
|
Needs Update
|
Can we simplify this? Make it easier to understand?
|
060
|
Remembering passwords
|
Needs Update
|
Needs new screenshots. Maybe info about master password could be more prominent.
|
065
|
Firefox will not start
|
Needs Update
|
Update for win7, new screenshots, remove fx3 info, add a link to the article about malware, check to see if everything is still valid
|
103
|
Menu Reference
|
Archive?
|
If we don't archive this article it needs multiple updates.
|
070
|
Recovering important data from an old profile
|
Needs Update
|
Rethink this article? Use Sync instead?
|
059
|
JavaScript
|
Needs Update
|
New screenshots, adv options have changed
|
077
|
Installing Firefox on Mac
|
Needs Update
|
Needs a new screenshot
|
076
|
Importing bookmarks from Google Chrome
|
In Progress
|
Updates for Chrome 12 and fx4
|
063
|
Uninstalling Firefox
|
Needs Update
|
update for new OSs, Mac and Linux should have you find profile before uninstalling
|
082
|
Search bar
|
In Progress
|
New screenshots, remove fx3 tags, add Bing, no glow in fx4
|
074
|
Username and password not remembered
|
Needs Update
|
Remove fx3, fix for fx4+, cleanup
|
087
|
Navigation Toolbar items
|
Needs Update
|
Update for fx4+
|
090
|
Bookmarks Toolbar
|
Needs Update
|
Screenshots and updates for Fx4+
|
061
|
Page Zoom
|
Needs Update
|
New menu paths
|
091
|
What is plugin-container
|
Needs Update
|
Update for Mac
|
078
|
Firefox cannot load websites but other programs can
|
Needs Update
|
remove fx35 specific content, cleanup
|
102
|
Installing Firefox on Windows
|
Needs Update
|
New screenshots, screencast
|
100
|
Downloads window
|
Needs Update
|
New screenshots, menu paths
|
126
|
Personas
|
Needs Update
|
New screenshots, remove fx3 and 3.5 stuff
|
086
|
Firefox crashes when you open it
|
Needs Update
|
Cleanup, are all causes still valid?
|
085
|
Unable to download or save files
|
Needs Update
|
Cleanup, are all causes still valid?
|
088
|
Text Zoom
|
Archive?
|
Merge with Page Zoom
|
055
|
Session Restore
|
Updated
|
|
095
|
Sorting bookmarks
|
Needs Update
|
New screenshots, menu paths, remove sidebar info? Maybe rename to How do I organize my bookmarks? and include Bookmark Folders and Deleting Bookmarks.
|
097
|
Firefox crashes when loading certain pages
|
Needs Update
|
Cleanup, are all causes still valid?
|
099
|
Bookmark folders
|
Archive?
|
Add to Sorting Bookmarks and then archive
|
101
|
Websites say cookies are blocked
|
Updated
|
|
104
|
Firefox has just updated tab shows each time you start Firefox
|
Updated
|
|
109
|
Video or audio does not play
|
Updated
|
|
107
|
Importing Bookmarks from an HTML File
|
In Progress
|
Screenshots and menu paths for fx4
|
106
|
Location bar search
|
Needs Update
|
Fx4 doesn't redirect to an URL for searches
|
174
|
Search suggestions
|
Needs Update
|
New screenshots
|
098
|
Deleting bookmarks
|
Archive?
|
Add to Sorting Bookmarks and then archive
|
108
|
What happened to the Bookmarks Toolbar?
|
Archive?
|
Maybe no longer needed since the creation of Common questions after updating Firefox
|
089
|
Finding your Firefox version
|
In Progress
|
Screenshot and menu path
|
093
|
Software Update Failed
|
Updated
|
|
114
|
Using the RealPlayer plugin with Firefox
|
Needs Update
|
Menu paths for addon manager need to be updated
|
113
|
Using plugins with Firefox
|
Needs Update
|
Menu paths for addon manager need to be updated
|
120
|
Using the spell checker
|
Needs Update
|
New screenshot, menu paths, profile instructions
|
110
|
Is my Firefox problem a result of malware
|
Updated
|
|
125
|
Managing file types
|
Updated
|
|
122
|
Importing Internet Explorer Favorites from another computer
|
In Progress
|
Updates for IE9 and fx4+
|
079
|
Warning Unresponsive script
|
Needs Update
|
Section about addon needs to be updated or deleted
|
127
|
Blocking cookies
|
Updated
|
|
132
|
Changing the e-mail program used by Firefox
|
Updated
|
|
149
|
Disabling third party cookies
|
Needs Update
|
Should mention Do Not Track
|
117
|
High memory usage
|
Needs Update
|
Give more tools and tips to help troubleshoot
|
157
|
Using extensions with Firefox
|
Archive?
|
This article covers the same topic as Customizing Firefox with add-ons
|
138
|
Changing fonts and colors
|
Archive?
|
This info is covered in Options Window - Content panel. Maybe add the right keywords and summary to that?
|
153
|
Multiple tabs open when starting Firefox
|
Needs Update
|
Remove the Main panel for fx35
|
141
|
Firefox consumes a lot of CPU resources
|
Needs Update
|
Needs multiple updates
|
124
|
Clearing Location bar history
|
Updated
|
|
133
|
Page Info window
|
In Progress
|
Updates for fx4, greatly simplified
|
119
|
No sound in Firefox
|
Needs Update
|
Menu paths, Win7 instructions
|
154
|
Unable to install add-ons
|
Needs Update
|
Menu paths, Can this be simplified?
|
140
|
Creating a desktop shortcut to a web page
|
Needs Update
|
New screenshot
|
139
|
Printing a web page
|
Needs Update
|
Menu paths, cleanup
|
142
|
How to clear Search bar history
|
Needs Update
|
New screenshots
|
160
|
Cannot log in to websites
|
In Progress
|
Multiple updates, remove fx3 content
|
146
|
Images or animations do not show
|
Archive?
|
Do people really have this issue? If so, this needs multiple updates and to be simplified
|
151
|
Firefox is stuck in Safe Mode
|
Needs Update
|
Safe mode is different in fx4+
|
152
|
Exporting data to Safari
|
Needs Update
|
New screenshots, new menu paths
|
162
|
Exporting data to Internet Explorer
|
Needs Update
|
New screenshots, new menu paths
|
161
|
Websites look wrong
|
Updated
|
|
178
|
Firefox keeps opening many tabs or windows
|
Updated
|
|
158
|
Exporting bookmarks to Opera
|
Needs Update
|
New screenshots, new menu paths
|
148
|
How do I upgrade my graphics drivers?
|
In Progress
|
added instructions to update drivers on Ubuntu, a reference to the about:support page, a new After Upgrading Drivers fx4 section
|
167
|
Bookmark Tags
|
Needs Update
|
New screenshots, updates for fx4+
|
187
|
Configuring Norton 360
|
Needs Update
|
Popular software that causes problems for Fx updated recently
|
182
|
Smart keywords
|
Needs Update
|
New screenshots
|
181
|
Mouse shortcuts
|
Needs Update
|
Some Mac (others?) shortcuts are incorrect
|
177
|
Firefox never finishes loading certain websites
|
Archive?
|
Should we archive this or redirect to is my problem caused by malware
|
180
|
No programs can load websites
|
Archive?
|
If no programs can load websites, how do you find this article?
|
171
|
Protecting stored passwords using a master password
|
Needs Update
|
New screenshots, cleanup
|
188
|
Form autocomplete entries are not saved
|
Archive?
|
Very few views for this - is it still an issue? If it is, it needs to be updated
|
183
|
Forgot my master password
|
Needs Update
|
New screenshots, Add warning about data loss
|
192
|
Searching within a page
|
In Progress
|
New screenshots, menu paths
|
195
|
Configuring McAfee Security Center
|
Needs Update
|
updates for latest version of McAfee
|
199
|
Viewing video in Firefox without a plugin
|
Archive?
|
People don't ask about how to play a video - only about issues when it doesn't work
|
081
|
Uninstalling add-ons
|
Archive?
|
All of the individual add-on articles talk about how to uninstall
|
198
|
Using the Troubleshooting Information page
|
Archive?
|
Instructions for this are included in relevant troubleshooting articles
|
019
|
Common questions after updating Firefox
|
Updated
|
|
001
|
Plugin crash reports
|
Updated
|
|
005
|
Using the Windows Media Player plugin with Firefox
|
Updated
|
|
011
|
Getting started with Firefox
|
Updated
|
|
010
|
How to clear the cache
|
Updated
|
|
014
|
Profiles
|
Updated
|
|
013
|
Enabling and disabling cookies
|
Updated
|
|
015
|
window+-+General panel Options window - General panel
|
Updated
|
|
017
|
How do I add a device to Firefox Sync?
|
Updated
|
|
020
|
How do I use bookmarks?
|
Updated
|
|
016
|
Options window - Advanced panel
|
Updated
|
|
018
|
The Adobe Flash plugin has crashed
|
Updated
|
|
021
|
How to make Firefox the default browser
|
Updated
|
|
025
|
Deleting cookies
|
Updated
|
|
028
|
How do I stop websites from tracking me?
|
Updated
|
|
033
|
Options window - Content panel
|
Updated
|
|
041
|
What are App Tabs?
|
Updated
|
|
026
|
Managing the Flash plugin
|
Updated
|
|
036
|
How do I sync Firefox between my desktop and mobile?
|
Updated
|
|
035
|
The bookmarks and history system will not be functional
|
Updated
|
|
040
|
Options window - Privacy panel
|
Updated
|
|
050
|
What are Tab Groups?
|
Updated
|
|
038
|
Error loading web sites
|
Updated
|
|
039
|
Safe Mode
|
Updated
|
|
037
|
Using the Java plugin with Firefox
|
Updated
|
|
042
|
Basic Troubleshooting
|
Updated
|
|
049
|
Back and forward or other toolbar items are missing
|
Updated
|
|
051
|
Options window
|
Updated
|
|
009
|
Firefox is slow
|
Updated
|
|
052
|
Will Firefox work on my mobile device?
|
Updated
|
|
027
|
Managing profiles
|
Updated
|
|
045
|
Troubleshooting plugins
|
Updated
|
|
053
|
How to sync Firefox settings between computers
|
Updated
|
|
057
|
What happened to the Status Bar?
|
Updated
|
|
067
|
Site Identity Button
|
Updated
|
|
056
|
What is Firefox Sync?
|
In Progress
|
How much data is stored
|
064
|
Installing Firefox on Linux
|
Updated
|
|
068
|
Location bar autocomplete
|
Updated
|
|
073
|
Using the Adobe Reader plugin with Firefox
|
Updated
|
|
075
|
Where can I find my Firefox Sync Key?
|
Updated
|
|
069
|
How do I install the Flash plugin?
|
Updated
|
|
080
|
Importing bookmarks and other data from other browsers
|
Updated
|
|
083
|
Firefox is already running but is not responding
|
Updated
|
|
084
|
Cookies
|
Updated
|
|
094
|
What is the Add-on Bar?
|
Updated
|
|
092
|
Form autocomplete
|
Updated
|
|
096
|
Where can I find the code to add a device to Firefox Sync?
|
Updated
|
|
105
|
Installing Firefox
|
Updated
|
|
115
|
Secure Connection Failed
|
Updated
|
|
111
|
Resetting preferences
|
Updated
|
|
112
|
How do I set up Firefox Sync?
|
Updated
|
|
116
|
Parental controls
|
Updated
|
|
131
|
Firefox cannot connect securely because the SSL protocol is disabled
|
Updated
|
|
136
|
Cannot connect after upgrading Firefox
|
Updated
|
|
054
|
Firefox takes a long time to start up
|
Updated
|
|
118
|
This connection is untrusted
|
Updated
|
|
123
|
Problems using Facebook in Firefox
|
Updated
|
|
121
|
Using the QuickTime plugin with Firefox
|
Updated
|
|
128
|
Cannot uninstall an add-on
|
Updated
|
|
130
|
Flash-based videos and sound do not play correctly
|
Updated
|
|
129
|
Server not found
|
Updated
|
|
134
|
Firewalls
|
Updated
|
|
135
|
Using the Silverlight plugin with Firefox
|
Updated
|
|
137
|
Toolbar keeps resetting
|
Updated
|
|
144
|
Searches are redirected to another site
|
Updated
|
|
145
|
Setting Firefox as the default browser does not work
|
Updated
|
|
143
|
Getting started with Firefox for mobile
|
Updated
|
|
150
|
Bookmarks not saved
|
Updated
|
|
155
|
How do I install Firefox on a mobile device?
|
Updated
|
|
147
|
Firefox Sync is not working
|
Updated
|
|
156
|
Fonts look blurry
|
Updated
|
|
159
|
Accessibility
|
Updated
|
|
164
|
Firefox crashes when trying to download a file
|
Updated
|
|
165
|
Preferences are not saved
|
Updated
|
|
163
|
Cannot view full screen Flash videos
|
Updated
|
|
166
|
Configuring Windows Firewall
|
Updated
|
|
172
|
Why are tabs on top?
|
Updated
|
|
170
|
How do I use the Awesome Screen?
|
Updated
|
|
169
|
Firefox for mobile doesn't support Flash
|
Updated
|
|
168
|
Cannot log in to Firefox Home App
|
Updated
|
|
173
|
Could not initialize the browser security component
|
Updated
|
|
176
|
Add-ons are disabled after updating Firefox
|
Updated
|
|
175
|
What is Firefox Home
|
Updated
|
|
179
|
New tabs do not appear to the right of the last tab
|
Updated
|
|
186
|
How to set up Firefox Home on your iPhone
|
Updated
|
|
184
|
How do I use bookmarks on mobile?
|
Updated
|
|
185
|
Firefox Home does not work
|
Updated
|
|
189
|
How to use Firefox Home
|
Updated
|
|
191
|
How do I use tabs on mobile?
|
Updated
|
|
190
|
Choosing More Secure Passwords
|
Updated
|
|
193
|
How do I zoom in and out of a website?
|
Updated
|
|
194
|
Configuring McAfee Security Center
|
Updated
|
|
197
|
Replace your Sync information
|
Updated
|
|
196
|
How do I find and install Add-ons?
|
Updated
|
|
195
|
How do I avoid crashes?
|
Updated
|
|
200
|
Firefox does not work
|
Updated
|
|
203
|
What are the mobile keyboard shortcuts?
|
Updated
|
|
201
|
I've lost my phone — how do I deactivate Sync?
|
Updated
|
|
202
|
The SwiftKey keyboard crashes when used with Firefox
|
Updated
|
|
204
|
How do I stop websites from tracking me on mobile?
|
Updated
|
|