Support/Weekly Meetings/Minutes 2009-10-12
- EU Ballot
- Finalize list of articles for KB audit by tomorrow?
- Thoughts on SHOWFOR for Windows 7 based on article list
- Is it really needed, or can we get away with just creating a "How to install Firefox on Windows 7" article and simplifying the other articles?
- Improve Ask a question page?
- Proposal: Implement checking for tags to predict user's question (mockup) - Milos
- Actually already part of the original Ask a Question redesign, but had to be pushed out because an outdated version of Sphinx. Upgrading Sphinx and fixing this will happen in Q4 2009!
- Tags and issues from last week
- Add-on problems were the most common issue
- AVG was misidentifying the Firefox installer as a trojan, should be fixed in latest AVG update
- zzxc to try different graph designs next week to make it easier to understand
- Blog post about Live Chat community on Wednesday (zzxc)
- Effort to get feedback from Firefox beta users in a series of opt-in surveys. What kind of information do we need? comment here
- We have a new system that allows us to do A/B testing on a lot more stuff. Check out the current list of tests and let us know your ideas