Thunderbird/StatusMeetings/2009-09-29

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Thunderbird Meeting Details :

• Tuesday, September 29th, 16:30 UTC (9:30am Pacific, 12:30pm Eastern)
• How to dial-in

Agenda

• Who's taking minutes? --> gozer
• Minute taking Schedule. Talk to davida for schedule changes/additions.

Action Items

Open

• We should engage the beta testing community in helping with the what's new and release notes pages, especially explaining why we've changed things, and how to get back to the old behavior. jenzed suggested an MDC page. (jz: see https://developer.mozilla.org/en/Thunderbird_3_for_users)
• Planning for a dry-run security firedrill build

Thunderbird 3

• Schedule (proposed, may change):
  • Final l10n String Freeze: Tuesday 29th Sept 23:59 PST
  • Aiming to start RC1 builds on: 3rd Nov.
  • Subsequent RCs as necessary.

• Blockers
  • blocking-thunderbird3+: 58 (-9)
  • TB 3 Needs: 1 (-1)
• Proposed Blocking
  • Proposed Blockers (all): 15 (-5)
• Wanted
  • Wanted Thunderbird 3: 274

• Fixed RC1
  • TB 3.0rc1 - blocking: 39

• Please set bugs to assigned status (as well as owner to you) if you want to do them.
• If you have other bugs assigned to you that you don't want to do, please reassign or discuss with drivers.
• If you see what look like theme/css issues, especially on Windows, please file a bug, with a screenshot, and the version of Windows you're running. Tag it with a "polish" keyword, and nominate it for blocking-tb3?.

QA Updates

last week:

• Tried having simple thing to get more people onboard - Got one user who participated.
• Catching up on new crashers due to b4 being released - and monitoring closely
• Didn't catchup on litmus yet
• Activity in bugzilla seems to be going up

This week :

• Normal regular bug day
• Working on migration Day

Next week :

• Migration day testing
  • Migrate from 1.5
  • Migrate from 2.0.x

And we'll gather the data that can be gathered and get return of experience on it.

Support

1. Top 5 GS Support Topics (code in progress: http://gist.github.com/190923 )
   1. Cannot receive email (hotmail, other POP, imap)
   2. Cannot send email
   3. Cannot read old email (compact folders seems to fix it, sometimes have to create new profile and migrate old email into new profile)
   4. Cannot migrate email from old profile to new profile or old computer to new computer
   5. Address Book (not visible, can't undelete, lost)
   6. Attachments (attachments not working, corrupted)
2. Support Plan for Thunderbird 3
   1. SUMO evaluation basically finished - have verified you can do localized knowledge base (i.e. create/modify in English, translate/modify in French) and can customize to remove Firefox-isms, will add link to report today (David Tenser needs report for MozCamp Europe)
   2. Top 10 Support Issues and Top 5 New Thunderbird 3 Features for Knowledge Base
3. Key Support stats from the following graphic:
   1. approximately 15 / day (104/7)
   2. total new topics:104 total replies: 120 Ruby Code
      1. date:20090922 #new support topics:15 resolved:7
      2. date:20090923 #new support topics:19 resolved:10
      3. date:20090924 #new support topics:12 resolved:6
      4. date:20090925 #new support topics:18 resolved:13
      5. date:20090926 #new support topics:9 resolved:1
      6. date:20090927 #new support topics:4 resolved:5
      7. date:20090928 #new support topics:10 resolved:8
   3. #replies from non MoMo folks: 2 from Lightning folks (thanks Martin and Philip!) 4 from TMZ MoMo folks: 82 from Roland, 5 from Mark Banner
   4. happiness metric: API doesn't have happiness emotitags, asked GS staff about that, code in progress: http://gist.github.com/190094, manual happiness metric = 107 - 82 = 25

Roundtable

Status Updates

Standard8

• Reviews & Driving
• Held b4 post-mortem.
• bug 519041 Implemented context menu for context tabs (shared with message context menu).
• Added about:license to the list of about dialog items - remaining part of bug 480533.
• bug 505558 Improved about dialog buttons so locales aren't struggling for horizontal width.
• bug 518175 Stop stripping mac nightlies.

Tsk

• Finishing touches to 3.0b4
• usual bizness

This week :

• Preparing Eu moz camp 2009 talk
• Preparing Migration Day for next week
• usual bizness

roland

Last week:

• coordination work with potential new Spread Thunderbird theme and designer, Hubert Florin of agentic.ca

This week

• perhaps get working Spread Thunderbird theme to test from Hubert Florin
• get material to David Tenser for MozCamp Europe support presentation
• look at possibly getting campus students to help out with support