Support: Difference between revisions
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= Support = | = Support = | ||
== Firefox == | == Overview == | ||
== Team Intro == | |||
== Meeting schedule == | |||
== Where you can find us == | |||
== Contribution areas == | |||
== Obsolete docs == | |||
=== Firefox === | |||
Want to get help with Firefox? | Want to get help with Firefox? | ||
| Line 10: | Line 17: | ||
** [https://kiwiirc.com/client/irc.mozilla.org/firefox web chat via KiwiIRC] | ** [https://kiwiirc.com/client/irc.mozilla.org/firefox web chat via KiwiIRC] | ||
== Contributing to Mozilla support == | === Contributing to Mozilla support === | ||
Want to help with Mozilla support (AKA Support Mozilla (SuMo))? | Want to help with Mozilla support (AKA Support Mozilla (SuMo))? | ||
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* [[Support/Notifications|Notification system, take two]] | * [[Support/Notifications|Notification system, take two]] | ||
* [[Support/Buddies|Buddies]] | * [[Support/Buddies|Buddies]] | ||
* [[Support:Overview|Overview]] | * [[Support:Overview|Overview]] | ||
Revision as of 09:34, 12 April 2016
Support
Overview
Team Intro
Meeting schedule
Where you can find us
Contribution areas
Obsolete docs
Firefox
Want to get help with Firefox?
Check out:
- Support resources: http://support.mozilla.org/
- Support chat:
Contributing to Mozilla support
Want to help with Mozilla support (AKA Support Mozilla (SuMo))?
Check out these resources and join in.
Getting started contributing to SUMO
- Weekly Meetings
- Contributors forum
- IRC channel: #sumo
- Press list
- SUMO Event Kit
- SUMO Day
- Social support
- SuMo General Channel
- SuMo Meeting channel on Air Mozilla - Only Mozillians and staff can access this
Need help in figuring out what to do?
Development
- Mailing list/forum: dev-sumo@lists.mozilla.org (moderated)
- IRC channel: #sumodev
- Ongoing Bug triage. You don't have to be a developer to help the developers with this task!
- Get Involved - includes mentored bugs for new contributors
- Kitsune documentation - includes Kitsune setup guide
Old stuff:
- Tips and tricks for developers
- Contributing to the Code - SUMOdev
- Kitsune, the support webapp
- Notification system, take two
- Buddies
- Overview
- Mobile Support
- Initial list of articles for first version the Knowledge Base
- Alpha article tracking page(moved to support site)
- Manual of Style(moved to support site)
- Contributor Home Page(moved to support site)
- How to create screenshots
- Mozilla web site Knowledge Base that needed switching
- Pages in need of MozillaZine credit
- Product Requirements
- Future Forum Ideas
- Increasing Contributions
- Current Projects
- In-product help tracking
- Articles needing updates for Firefox 3
- Support/l10n
- Search Implementation Plan
- Search requirements
- Video Contest
- Video Contest Guidelines
- Initial kick off and brainstorming discussions - Support:ImprovingSupportOptions
- Google discussion group mozilla.support.planning
- Monthly IRC meetings
- Weekly KB meetings
- Weekly Mobile meetings